html {
  scroll-behavior: smooth;
}

/*.chat-wrapper {*/
/*    transform: scale(0);*/
/*    opacity: 0;*/
/*    transition: transform 0.3s ease-out, opacity 0.2s ease-out;*/
/*}*/

/*.chat-wrapper.show-chat {*/
/*    transform: scale(1);*/
/*    opacity: 1;*/
/*    animation: bounceIn 0.4s ease-out;*/
/*}*/

/*@keyframes bounceIn {*/
/*    0% { transform: scale(0.5); opacity: 0.5; }*/
/*    60% { transform: scale(1.1); opacity: 1; }*/
/*    100% { transform: scale(1); }*/
/*}*/

#chat-square {
  right: 50px;
  background-image: url("../chatbot/dp1.jpg");
  background-position: center center;
  background-size: cover;
  width: 60px;
  height: 60px;
  color: #fff;
  cursor: pointer;
  z-index: 1100;
  background-repeat: no-repeat;
}

.close-img {
  background-image: url("../chatbot/closebtn3.svg");
  padding: 11px;
  background-position: center center;
  background-size: cover;
  position: absolute;
  top: 18px;
  left: 18px;
}

#chat-close {
  right: 30px;
  background-position: center center;
  background-size: cover;
  width: 60px;
  height: 60px;
  cursor: pointer;
  z-index: 1100;
  position: fixed;
  bottom: 50px;
  display: none;
  background-color: #fe5b7f;
  border-radius: 7px;
  box-shadow: 0 0 8px 4px rgb(0 0 0 / 16%);
}

@media (max-width: 767px) {
  .chat-footer {
    bottom: 10px !important;
    position: fixed !important;
  }

  #chat-close {
    right: 0px;
    z-index: 9999;
    top: -5px;
    box-shadow: none;
    background: transparent;
  }
  #chat-square {
    bottom: 100px !important;
  }
}

#chat-square {
  border-radius: 7px;
  box-shadow: 0 0 8px 4px rgb(0 0 0 / 16%);
}

#chat-square {
  position: fixed;
  bottom: 50px;
  right: 30px;
}

.chat-wrapper {
  position: fixed;
  bottom: 70px;
}

.btn {
  display: inline-block;
  font-weight: 400;
  text-align: center;
  vertical-align: middle;
  -webkit-user-select: none;
  -moz-user-select: none;
  -ms-user-select: none;
  user-select: none;
  background-color: transparent;
  border: 1px solid transparent;
  font-size: 1rem;
  line-height: 1.5;
  border-radius: 0.25rem;
}

.hb-actions-buttons-button {
  box-shadow: 0px 3px 3px #ddd !important;
}

.hb-actions-buttons-button:active {
  box-shadow: 0px 0px !important;
  transform: translateY(3px);
}

.hb-actions-buttons-button:hover {
  background: #fe5b7f;
  color: #fff !important;
}

.hb-actions-buttons {
  margin-top: 16px;
}

.hb-message-content {
  margin-top: 15px;
}

.chat-wrapper {
  display: none;
  background: #efefef;
  right: 30px;
  width: 365px;
  max-width: 85vw;
  border-radius: 6px;
  box-shadow: 0px 3px 6px #0000004b;
  z-index: 1100;
  height: 79%;
  max-height: 602px;
}

.chat-header {
  background: #fe5b7f;
  height: 48px;
  color: #fff;
  padding: 10px;
  border: 1px solid rgba(0, 0, 0, 0.1);
  display: flex;
  align-items: center;
  border-top-left-radius: 6px;
  border-top-right-radius: 6px;
}

.chat-header-photo {
  float: left;
  background-image: url("../chatbot/dp1.jpg");
  background-position: center center;
  background-size: cover;
  width: 33px;
  height: 33px;
  border-radius: 50%;
  margin-right: 14px;
  border: 2px solid #fff;
  margin-left: 5px;
  position: relative;
}

.chat-header-name {
  float: left;
  line-height: 19px;
  font-size: 14px;
}

.chat-box-toggle {
}

.chat-box-body {
  width: 100%;
  height: calc(100% - 48px);
  width: 100%;
}

.chat-container {
  /* background-color: #fcfcfc; */
  padding: 0px 18px 12px;
}

#hb-chat-bot {
  height: 100%;
}

#chat-input,
.chat-box-body {
  position: relative;
  border: 1px solid #fcfcfc;
  overflow: hidden;
  margin-top: 0px;
  border-top-left-radius: 0px;
  border-top-right-radius: 0px;
  border-bottom-left-radius: 0px;
  border-top: 0px;
  background-color: #d9d9d9;

  border-radius: 0px 0px 6px 6px;
  overflow: hidden;
}

.chat-box-body:after {
  content: "";
  top: 0;
  left: 0;
  bottom: 0;
  right: 0;
  height: 100%;
  position: absolute;
  z-index: -1;
  background-color: #fcfcfc;
}

.hb-message {
  min-height: 30px;
  margin-top: 6px;
  position: relative;
}

.hb-message-content.loading {
  background-color: transparent !important;
  line-height: 1.3;
  text-align: center;
  border: 0px;
}

.hb-message-content {
  padding: 8px 12px;
  color: #3d454a;
  background-color: #f2f2f2;
  border-radius: 6px;
  letter-spacing: -0.07px;
  line-height: 17px;
}

.hb-message-content {
  width: auto;
  max-width: 80%;
  display: inline-block;
}

.hb-message-content .dot:nth-last-child(5) {
  animation: 0.6s linear 0.1s infinite loading;
  -webkit-animation: 0.6s linear 0.1s infinite loading;
}

.hb-message-content .dot:nth-last-child(4) {
  margin-left: 0.2rem;
  animation: 0.6s linear 0.1s infinite loading;
  -webkit-animation: 0.6s linear 0.2s infinite loading;
}

.hb-message-content .dot:nth-last-child(3) {
  margin-left: 0.2rem;
  animation: 0.6s linear 0.1s infinite loading;
  -webkit-animation: 0.6s linear 0.3s infinite loading;
}

.hb-message-content .dot:nth-last-child(2) {
  margin-left: 0.2rem;
  animation: 0.6s linear 0.1s infinite loading;
  -webkit-animation: 0.6s linear 0.4s infinite loading;
}

.hb-message-content .dot:nth-last-child(1) {
  margin-left: 0.2rem;
  animation: 0.6s linear 0.5s infinite loading;
}

.hb-message-content .dot {
  width: 4px;
  height: 4px;
  border-radius: 0.5rem;
  display: inline-block;
  background-color: #333;
}

.chat-actions-container,
.chat-messages-container {
  position: relative;
}

.chat-actions-container .hb-actions-mobile {
  border-radius: 15px;
}

.hb-message {
  margin: 5px 0;
  min-height: 20px;
  position: relative;
  padding: 0px 0px 0px 40px;
}

button.hb-actions-buttons-button:not(:first-child) {
  margin-left: 8px;
}

button.hb-actions-buttons-button {
  margin-top: 10px;
  margin-bottom: 10px;
}

button.hb-actions-buttons-button {
  cursor: pointer;
  -webkit-appearance: button;
}

button.hb-actions-buttons-button,
input.hb-actions-text-input {
  margin: 0;
  font-size: 100%;
  line-height: normal;
  vertical-align: baseline;
  margin-bottom: 8px;
  color: #fff;
}

.hb-actions-buttons-button {
  border: 1px solid #fe5b7f;
  color: #fe5b7f !important;
  line-height: 1;
  cursor: pointer;
  font-weight: 500;
  padding: 8px 12px;
  border-radius: 6px;
  background: #fff;
  box-shadow: 2px 3px 4px 0 rgb(174 174 174 / 25%);
  overflow: hidden;
}

.hb-actions-buttons {
  display: flex;
  flex-wrap: wrap;
  justify-content: end;
  width: 225px;
  float: right;
}

.hb-message-content.human {
  color: #2e2d2d;
  background-color: #fe5b7f;
  border-radius: 6px;
  color: #fff;
  border: 1px solid #fe5b7f;
}

.hb-message.human {
  text-align: right;
}

.hb-message:after {
  display: block;
  content: "";
  clear: both;
  margin-bottom: -10px;
}

.chat-logs {
  height: calc(100% - 48px);
  font-size: 14px;
  background: #d9d9d9;
}

.chat-footer {
  background: #d9d9d9;
}

.chat-logs {
  overflow-y: auto;
}

.chat-elements.country-dropdown {
  width: 25%;
  /*border-top-right-radius: 0px;*/
  /*border-bottom-right-radius: 0px;*/
  /*display: none;*/
}

.chat-elements.mobile-text {
  width: 57%;
  padding: 0 8px;
  border-radius: 6px;
  overflow: hidden;
  height: 40px;
}

.chat-elements {
  display: inline-block;
  border-top: none;
  border-left: none;
  border-right: none;
  height: 40px;
  font-size: 16px;
  font-weight: 400;
  line-height: 1.5;
  color: #495057;
  background-color: transparent;
  background-clip: padding-box;
  border-radius: 0.25rem;
  transition: border-color 0.15s ease-in-out, box-shadow 0.15s ease-in-out;
  margin-bottom: 13px;
  padding: 0;
  border-bottom: 1px solid;
  width: 84%;
  background-color: #fff;
  border: 1px solid #818181;
  padding-left: 16px;
  border-radius: 6px;
  padding-right: 10px;
  margin: 10px 9px 10px 0px;
}

.chat-elements:focus-visible {
  outline: none;
}

.hb-actions-text-submit {
  color: #fff;
  width: 40px;
  padding: 5px;
  height: 40px;
  line-height: 1;
  border-radius: 50%;
  border: 1px solid #fe5b7f;
  background: #fe5b7f;
  display: inline-block;
  cursor: pointer;
  right: -6px;
}

.hb-actions-email {
  display: flex;
  flex-wrap: wrap;
  width: 100%;
  align-items: center;
}

@media (max-width: 767px) {
  .chat-wrapper {
    position: fixed;
    top: 0;
    bottom: 0;
    right: 0;
    display: none;
    background: #efefef;
    width: 100%;
    max-width: 100%;
    max-height: 100%;
    border-radius: 0;
    box-shadow: none;
    height: auto;
    padding: 0;
    margin: 0;
  }

  .chat-box-body {
    height: 100vh;
    height: -webkit-calc(100% - 48px - 72px);
    height: -moz-calc(100% - 48px - 72px);
    height: calc(100% - 52px - 80px);
    min-height: -webkit-calc(100% - 48px - 72px);
    min-height: -moz-calc(100% - 48px - 72px);
    min-height: calc(100% - 10px - 40px);
  }
}

@keyframes blink {
  50% {
    border-color: #ff735c;
  }
}

@keyframes loading {
  0%,
  50% {
    transform: translate(0, 0);
    background-color: #ababab;
  }

  25% {
    transform: translate(0, -3px);
  }

  75% {
    transform: translate(0, 3px);
  }

  100% {
    transform: translate(0, 0);
  }
}

.hb_message_time {
  opacity: 0;
  font-size: 10px;
  color: #353f45;
  transition: all 0.3s ease;
  transition-delay: 0.35s;
  top: 56%;
  position: absolute;
  padding: 0 6px;
  white-space: nowrap;
}

.human .hb_message_time {
  left: 0;
}

.hb-message:hover .hb_message_time {
  opacity: 1;
}

.hb_message_time_flash {
  display: block;
  font-size: 10px;
  color: #353f45;
  transition: all 0.3s ease;
  transition-delay: 0.35s;
  padding: 0 6px;
}

.hb_message_time_flash .material-icons {
  font-size: inherit;
  font-weight: 600;
  color: green;
  padding-right: 3px;
}

.chat-messages-time {
  font-size: 10px;
  color: #3d454a;
  padding: 15px 0 0px;
  text-align: center;
  text-transform: uppercase;
  line-height: 13px;
}

.chat-footer {
  position: absolute;
  bottom: 10px;
  width: 90%;
  color: #000;
  left: 5%;
  background: #fcfcfc;
}

.hb-message-content .dot:after {
  content: none;
}

#required_msg {
  display: none;
  margin-top: -12px;
  color: red;
  padding-left: 10px;
}

.active-circle {
  width: 12px;
  display: block;
  height: 12px;
  border-radius: 50%;
  background: green;
  position: absolute;
  right: -2px;
  bottom: 0;
  border: 2px solid;
}

.start::before {
  content: "Pooja Agarwal";
  display: block;
  font-size: 10px;
  line-height: 13px;
  margin: 18px 0px -5px 0px;
  color: #3d454a;
  letter-spacing: 0px;
}

.end::after {
  content: "";
  margin-bottom: 12px;
  background-image: url("../chatbot/priya.gif");
  background-position: center center;
  background-size: cover;
  width: 33px;
  height: 33px;
  border-radius: 50%;
  display: block;
  position: absolute;
  left: 0px;
  bottom: -10px;
}

.text_start_end::before {
  display: block;
  font-size: 10px;
  line-height: 13px;
  margin: 20px 0px -5px 0px;
}

.text_start_end::after {
  content: "";
  background-position: center center;
  background-size: cover;
  width: 33px;
  height: 33px;
  border-radius: 50%;
  display: block;
  position: absolute;
  left: 0px;
  bottom: -10px;
}

.loading {
  float: right;
  white-space: nowrap;
  overflow: hidden;
  margin-top: 0px;
  margin-right: 10px;
}

.display_none {
  display: none;
}
/*   small popup */
.chat-pop-sm {
  display: none;
  position: fixed;
  bottom: 120px;
  right: 30px;
  z-index: 10000;
  background: #fff;
  height: 135px;
  width: 235px;
  text-align: center;
  padding: 15px 20px 10px;
  border-radius: 5px;
  box-shadow: 0 0 8px 4px rgb(0 0 0 / 16%);
  letter-spacing: normal;
  font-size: 15px;
}
button.chat-pop-sm-btn {
  font-size: 15px;
  font-weight: bold;
  padding: 9px 13px;
  background-color: #fe5b7f;
  border: 1px solid #af3550;
  border-radius: 26px;
  width: 160px;
  margin-top: 9px;
  color: #fff;
}
button.chat-pop-sm-btn:hover {
  background-color: #a03049;
  color: #fff;
}

.chat-wrapper.open {
  display: block !important;
}

.chat-header-close-btn {
  background: transparent;
  border: none;
  font-size: 24px;
  color: #fff;
  cursor: pointer;
  margin-left: auto;
  padding: 0 10px;
}

.chat-header {
  display: flex;
  align-items: center;
}

.botAvatar {
  width: 30px;
  height: 30px;
  border-radius: 50%;
  object-fit: cover;
  margin-right: 8px;
}

.messageRow {
  display: flex;
  gap: 4px;
  align-items: center;
}

.pill-container {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 10px;
  background-color: transparent;
}

.pill {
  display: inline-block;
  padding: 10px 18px;
  background: #f0f0f0;
  border-radius: 25px;
  font-size: 14px;
  cursor: pointer;
  border: 1px solid #ddd;
  transition: 0.2s;
}

.pill:hover {
  background: #e3e3e3;
}

.pill:active {
  background: #d6d6d6;
  transform: scale(0.98);
}

.hide-pills {
  display: none !important;
}

.typing-indicator {
  display: none;
  align-items: start;
  gap: 4px;
  margin: 10px;
  justify-content: start;
}

.typing-indicator span {
  width: 10px;
  height: 10px;
  background: #d60404;
  border-radius: 50%;
  display: inline-block;
  animation: typing 1s infinite ease-in-out;
}

.typing-indicator span:nth-child(2) {
  animation-delay: 0.2s;
}

.typing-indicator span:nth-child(3) {
  animation-delay: 0.4s;
}

@keyframes typing {
  0% {
    opacity: 0.3;
    transform: translateY(0);
  }
  50% {
    opacity: 1;
    transform: translateY(-4px);
  }
  100% {
    opacity: 0.3;
    transform: translateY(0);
  }
}

.botBubble {
  width: 90%;
  padding: 5px;
  border-radius: 5%;
  margin-bottom: 5px;
  background-color: rgb(238, 238, 238);
}

.name-input-box,
.number-input-box {
  display: flex;
  gap: 5px;
  margin-top: 10px;
}

#userNameSubmit,
#userNumberSubmit {
  border: 2px solid gray;
  border-radius: 20px;
  background-color: #2e2d2d;
}

.userBubble {
  background-color: #fe5b7f;
  color: #fff;
  padding: 4px 8px;
  border-radius: 10px;
  max-width: 70%;
  margin-bottom: 5px;
  align-self: flex-end; /* pushes bubble to the right */
  margin-left: auto; /* makes it float right */
}